KTJones Management Consulting
Business Operations Consultant / Fractional COO
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About Kristen
In Kristen's own words
Kristen Tangarone is a master of strategic planning. She works as a Fractional COO — executive operations leadership without a full-time executive's salary — and what she really does is bring people together and lift them to new heights, both the company and the careers inside it. Process, leadership, data, growth. If you're an owner working eleven-hour days and still feeling behind, the answer usually isn't more effort. It's better operations, and that's her field.
Kristen Tangarone is a business operations consultant and Fractional COO at KTJones Management Consulting in New Hartford, CT. She helps small businesses streamline operations, develop leadership, and put data-driven strategy to work—building the systems and processes that let owners scale without burning out, with executive-level operational leadership and no full-time hire required.
Ideal referral
Any small business owner who feels stretched thin, disorganized, or stuck—someone who needs operational help to grow without burning out.
What makes Kristen different
Why Kristen vs. a traditional consultant: she works as an embedded Fractional COO—executive-level operational leadership without a full-time salary—rolling up her sleeves to build and run systems, not just hand you a binder of generic recommendations.
Keller Williams Realty – The Miale Team
Erin Anderson is a residential real estate agent and Director of Growth with The Miale Team at Keller Williams Realty, serving West Hartford, Newington, and the Greater Hartford area. She guides buyers and sellers through every step of the transaction—pricing, marketing, negotiation, and closing—backed by the resources of one of the region's most active real estate teams.
Newberry Insurance Group
Allison Bannerman handles personal lines insurance at Newberry Insurance Group, an independent agency that has served Connecticut and New England since 1913. As part of an alliance representing 25+ carriers, Newberry can shop more companies than most agencies to match individuals and families with the right coverage at a competitive rate—and because they're independent, the focus stays on the client's needs, not one carrier's products.
Compass Mediation CT
Aaron Bowman is the mediator behind Compass Mediation CT, helping people navigate conflict with dignity and resolve disputes outside of court through a calm, neutral, and confidential process. Mediation is typically faster and far less expensive than litigation. Aaron offers a free 15-minute introductory call, and works by appointment and virtually across Connecticut. (Compass Mediation is not a law firm.)
Members Kristen regularly works alongside — the people you're likely to need next.
Also useful when you're running a business:
Technology On Call
Technology On Call (Paul Berg, "The Tech Doctor") is your one trusted partner for business growth through IT support, websites, social media & SEO, marketing, video, and AI—practical, jargon-free help that saves time, wins customers, and makes your business look like the real deal, online or at your door across Connecticut. Paul has been in business for over five decades, holds an engineering degree from RPI, and founded Technology On Call in 1995 to help owners transform and grow their companies.
Newberry Insurance Group
Allison Bannerman handles personal lines insurance at Newberry Insurance Group, an independent agency that has served Connecticut and New England since 1913. As part of an alliance representing 25+ carriers, Newberry can shop more companies than most agencies to match individuals and families with the right coverage at a competitive rate—and because they're independent, the focus stays on the client's needs, not one carrier's products.
PGP Investment Advisors (LPL Financial)
Dave Ross, Jr. is a Senior Partner and financial advisor with PGP Investment Advisors (LPL Financial) in Southington, CT, with over 15 years in financial services—including years in estate planning with The Hartford. He focuses on the full retirement-planning process and takes a personalized approach to each client, helping individuals and families plan for retirement, college, life insurance, and long-term care. Dave also serves as HUDDLE's Vice President. (Securities and advisory services offered through LPL Financial, Member FINRA/SIPC.)
Colliers International
Christian Dietz is a Senior Associate and commercial real estate broker with Colliers International in Hartford, CT. He represents businesses, investors, and property owners in the purchase, sale, and leasing of commercial property, backed by Colliers' market data and national platform.
Paul Berg — IT & Media Services, Allison Bannerman — Insurance, Dave Ross, Jr. — Financial Planning, Christian Dietz — Commercial Real Estate
Standing up a new business? You'll likely also need:
Datapay Payroll
David Kaletski works with Datapay Payroll, a West Hartford-based payroll provider that beats national competitors' rates by 30–40% while delivering responsive, local, personal service. Datapay helps small and mid-sized employers run payroll accurately and on time, stay compliant, and add on the HR tools they need as they grow. David also serves as HUDDLE's Membership lead.
Payment Fellow
Andy Willauer is a Senior Account Manager with PayHub Payments—a Connecticut-based, family-owned processor (since 2008) that's locally rooted but nationally trusted. Andy helps businesses accept cards affordably with transparent pricing, no hidden fees, and no long-term contracts. He reviews merchants' current statements for savings, sets up Clover POS, online, and mobile solutions (including QuickBooks integration), and offers next-day funding with responsive local support.
Harper & Whitfield, PC
Wendy Reola is a Manager and Enrolled Agent with Harper & Whitfield, PC, based in the firm's Simsbury office. As an Enrolled Agent—federally licensed to represent taxpayers before the IRS—she helps individuals and businesses with tax preparation, planning, and accounting. Wendy also serves as HUDDLE's Treasurer/Secretary.
David Kaletski — Payroll Services, Andy Willauer — Payment Processing, Wendy Reola — Tax & Accounting
